Terms & Conditions

Applicability of these General Conditions 

These conditions apply, to the exclusion of any other conditions, to all offers, agreements and deliveries regarding products created or offered by ‘HELI RAJDI – easyironing.eu’.
The following definition is used in these General Conditions: Consumer Purchase by Distant Purchase.

Offers and agreements 

An offer or quotation will be valid during the specified term or while stocks last. In the case of distance selling, agreements between the ‘HELI RAJDI – easyironing.eu’ and the Buyer will be concluded on acceptance of the offer by the Buyer and compliance with the stipulated conditions.


Delivery to consumers will take place in the manner stated by ‘HELI RAJDI – easyironing.eu’ during the purchase process and at the address stated by the Buyer upon the conclusion of the agreement. The risk in the products delivered will pass to the Buyer on the moment of delivery.

Retention of title

All products delivered will remain the ‘HELI RAJDI – easyironing.eu’ property until the Buyer has fulfilled all his obligations towards the ‘HELI RAJDI – easyironing.eu’ under the agreement.

Return of products

The buyer may cancel an order only with the ‘HELI RAJDI – easyironing.eu’ prior consent. If the ‘HELI RAJDI – easyironing.eu’ has already incurred costs or will incur costs as a result of the amendment or cancellation, the ‘HELI RAJDI – easyironing.eu’ may charge those cost to the Buyer. In the case of distance selling the Buyer has the right within fourteen (14) working days after receipt of the product to cancel the purchase in writing without stating any reasons, by using the model cancellation form send by ‘HELI RAJDI – easyironing.eu’.

If the purchase price and shipping costs have already been paid, they must be repaid as soon as possible but no later than fourteen (14) days after the ‘HELI RAJDI – easyironing.eu’ was informed that the Buyer wishes to cancel the purchase, unless the ‘HELI RAJDI – easyironing.eu’ has reason to believe that the products returned have already been opened, even thought that was not necessary in order to assess the product, or used, or have been damaged due to any act on the part of the Buyer. Repayment must be made using the same means of payment as that by which the original transaction was made.

The Buyer must return the product immediately or in any event no later than fourteen (14) days after the day on which the Buyer informed the ‘HELI RAJDI – easyironing.eu’ to cancel the agreement. The ‘HELI RAJDI – easyironing.eu’ may wait before making the repayment until it has received the product or the Buyer has demonstrated that the product has been returned, whichever is sooner.

Products delivered may be returned only with the ‘HELI RAJDI – easyironing.eu’ prior written consent, in the manner stated by the ‘HELI RAJDI – easyironing.eu’ during the purchase process. The direct costs involved in the return shipment of the products in the context of this Article will be payable by the Buyer.

Guarantees and complaints

The products to be supplied by the ‘HELI RAJDI – easyironing.eu’ will meet the customer requirements and standards that can reasonably be set at the moment of delivery and for which they are intended in the event of normal use. If applicable, guarantee provisions of suppliers and third parties, such as producers and importers, will apply to the products supplied by the ‘HELI RAJDI – easyironing.eu’.

The Buyer will be required to inspect the products delivered immediately after receipt. Any defects established must be reported immediately to the ‘HELI RAJDI – easyironing.eu’ in writing.

If it has been proven that a product is not in conformity with the agreement and the complaint was filed in a timely manner, the ‘HELI RAJDI – easyironing.eu’ may, at its option, replace the product in question, arrange for repairs, or refund the invoice price paid.

All data, designs and images regarding colours, materials, dimensions and finishing will be for information purposes only. Divergences will not be reason for rejection, discount, dissolution of the agreement or damages if such divergences are minor.

Liability for damage

‘HELI RAJDI – easyironing.eu’ will not be liable for damage caused: by incompetent use of the products delivered or use for a purpose other than that for which they are suitable by objective standards; or misunderstandings, damage, delays or the improper receipt of orders and notifications due to the use of the Internet or any other means of communication (whether or not electronic). Any and all liability for indirect loss, including but not limited to consequential loss, is excluded.

Polish law and competent court

Polish law governs this Agreement, also if an obligation is performed abroad in full or in part or if the Buyer has its place of residence there. The applicability of the Vienna Sales Convention is excluded.